• Mail - Mail a check with your loan number to Nicolet National Bank.
• In Person - Make payments at your local Nicolet Bank Branch.
• Automatic Payment - Complete and return a new Automatic Transfer Authorization form to Nicolet Bank in person, mail or call us to set up payment.
• Nicolet Bank Online Banking - Current Nicolet Bank online banking users may log in to their account at www.nicoletbank.com and set up an online transfer by following the Transfer tab. Please call if you’d like us to walk you through it.
• Over the Phone - Payments may be made over the phone if you have a Nicolet Bank Checking/Savings account.
• Bill Pay Service - You may continue to submit your mortgage payments using a bill pay service, after updating your payment address to Nicolet National Bank.

If you have any questions, please talk to your local banker, email us at [email protected] or call us at 1-800-369-0226.

When will the servicing change from MLS to Nicolet Bank take effect?

Nicolet National Bank will begin servicing your loan on February 1, 2022. MLS will discontinue directly servicing your loan.

My mortgage payment is currently being drafted automatically from my checking/savings account. Will this service continue when my loan transfers to Nicolet National Bank?

No, you will need to complete a new Automatic Transfer Authorization form to have your payments withdrawn automatically.

Where should I mail my payments?

Nicolet National Bank
PO Box 23900,
Green Bay, WI 54305-3900

Can I make my payment online?

Yes, if you are a current Nicolet Bank online banking user. Login to your account at www.nicoletbank.com and set up an online transfer by following the Transfer tab.

Can I still pay my mortgage through a Bill Pay Service?

Yes, just make sure you update your payment mailing address to Nicolet National Bank so that your payment is properly credited.

Can I continue to make payments at Nicolet Bank?

Yes, you can make payments at any Nicolet Bank branch.

How will I report interest paid for the 2021 tax year?

You will receive one mortgage tax and interest statements (Form 1098) in January; from MLS.

I have an escrow account; will Nicolet Bank continue this service when my loan transfers?

Yes, after the transfer, Nicolet Bank will process your tax and insurance payments just as MLS did. They will analyze your escrow account annually and mail you the results.

I don't currently have an escrow account; can I set one up at Nicolet Bank when my loan transfers?

Yes, if you are interested in establishing an escrow account, please send your request in writing along with the most recent copies of your real estate tax bills and homeowners insurance declaration pages to the following address:

Nicolet National Bank
Attention: Escrow Services
PO Box 23900
Green Bay, WI 54305-3900

Upon completion of your request, Nicolet Bank will notify you in writing of the required escrow deposit and pending monthly payment due.

What should I do if I receive a tax or insurance bill if I have an escrow account?

Please forward any bills you receive to the following address.

Nicolet National Bank
Attention: Escrow Services
PO Box 23900
Green Bay, WI 54305-3900

Remember to include your Nicolet Bank loan number on all correspondence.

Can I still pay my mortgage through a Bill Pay Service?

Yes, just make sure you update your payment mailing address to Nicolet National Bank so that your payment is properly credited.

Can I continue to make payments at Nicolet Bank?

Yes, you can make payments at any Nicolet Bank branch.