April 14, 2014
Your personal and private information is of utmost importance to us.
Many of you may have heard of the Heartbleed internet bug. In a nutshell, the Heartbleed bug tricks a server into spilling out extra information from its memory. A server’s memory often includes sensitive personal information, such as your passwords, credit card numbers, and other data you wouldn’t want anyone else to see.
Our research indicates that our services are not susceptible to the vulnerability.
Our best defense against internet bugs and scams is your vigilance in watching your accounts and monitoring your home computer. Please call if you have any suspicions or questions.
Bugs like Heartbleed also lead to an increase in phishing. This is where scammers email, call or text in an attempt to gain personal information from you. Please take extra precaution when dealing with;
- Any emails from companies imploring you to change your password or update account information.
- Any phone call that promises to fix your problem, but only if you give them passwords, account information or a credit card right now.
- Any text message from an unknown number
Thank you for trusting us with your personal information. We appreciate your business.
January 3, 2014
Microsoft Internet Explorer 11 Issue
In November Microsoft released a new version of Internet Explorer (Internet Explorer 11) that is not directly compatible with a number of websites, including Nicolet Bank’s Personal and Business Online Banking.
As a result, Personal Banking users may experience errors when logging in to online banking. To correct the problem you can access the site using a different internet browser such as Google Chrome, Safari, Mozilla Firefox, or a version of Microsoft Internet Explorer 10 or below. If you would like to continue using Internet Explorer 11, please follow the steps in the linked instructions below to change your internet browser settings.
For Business Banking users, please follow the steps in the linked instructions below to change your Internet Explorer browser settings. The browser settings will enable the PremierACH link, if applicable, and correct registration issues.
December 19, 2013
Data breach at Target may affect Nicolet customers
Monitor your account for unusual activity
Consumers who used their Nicolet National Bank debit card, Target Red Card or other credit cards to pay for transactions at Target between November 27 and December 15 are at risk from a massive data breach the retailer reported this week.
Target says its data breach may affect 40 million accounts. While it’s always a good idea to monitor your account activity for any unusual purchases or transactions, this is especially true if you interacted with Target during that three-week period.
If you see something unusual in your account, immediately call the number on the back of your card to request assistance. Customers with Nicolet National Bank debit cards can call the fraud line after hours and weekends at 800-554-8969. Nicolet credit card holders can call 800-558-3424.
September 5, 2013
We are receiving reports that our customers are receiving fraudulent calls stating their card has been deactivated. Nicolet Bank would never call requesting this, so please ignore the request from the caller.
August 24, 2013, 5:00 PM
Please be aware that if you receive a text claiming that your debit card is going to be deactivated, please ignore it as this is a scam. Please be sure that you will only be contacted by an employee of the bank by phone if something was going to be happening to your account.