Check Positive Pay… “Processed with Exceptions” Notification & More

We apologize our Check Positive Pay system recently had an update that changed how imported check issue files are read by the system. Two things to note with the recent updates:

1.    When importing a check issue file, we suggest the user ensure the total number of checks imported and the total dollar amount of checks imported within the batch match what was issued for the day or what the user is currently importing. If these match, the errors or skipped row messages may be ignored.

2.    NEW! Users can now map their own check file import definition. On the main Positive Pay screen, under “New Positive Pay Client Workflow” choose “File Mapping”. Click on “Add New” and then build your import definition using the mapping tool. A User Guide is available at https://nnbcustomers.force.com/business/s/treasury-management
 

As always, have questions or need further clarification?
Email [email protected] or call the Treasury Management team at 855.451.4793.