Using the Nicolet Bank SpendTrack® Digital Platform
When you receive the physical cards, please review for accuracy and activate in SpendTrack or by calling the number on the back of the card.
Card Activation
To activate card in SpendTrack, choose card (three dots), select manage card, select activate card.
View Statements, Redeem uChoose Rewards Points and Make Payments
Nicolet Business Credit Cards feature consolidated billing, which means one (1) monthly payment is required due to satisfy all company cardholder transactions for the prior statement period.
Payment Method
Allocation of Payment Amount
Cut Off Time
Pay to Control [Billed] Account
Full amount of Payment pays down Control Account Balance
*Payments to Control Account does not reset Cardholder Monthly Balances/Limits
4:00pm Central | 5:00pm Eastern
[Monday – Friday]
One (1) Time Payments
Scheduled up to 30 Days in Advance
AutoPay [Control Accounts Only]
AutoPay can be set up for: Statement Balance, Minimum Payment Due, Fixed Amount, or Current Day Balance
AutoPay starts with following Payment Due Date as noted when setting up. Current Amount Due to be made via One Time Payment
Pay to Employee Cardholder [SubAccount]
Payment(s) to specific Employee Cardholder(s) will reduce Employee Cardholder’s balance and free up available spend on date after Payment Posting date
Payment(s) to Employee Cardholder(s) will also reduce Control Account Balance as of Payment Posting Date
4:00pm Central Time
[Monday – Friday]
One (1) Time Payments
Scheduled up to 30 Days in Advance
Make a Payment
Payment options are available for individual accounts.
Navigation: Home page > Make a Payment.
Select the payment date.
Select the amount or enter a different amount.
Select the payment account.
Select the terms and conditions checkbox.
Select Pay.
Manage your Cards
From the Homepage, scroll down to see cardholders, choose card (three dots), select manage card.
Action
Description
Timing
Update Credit Limit
Increase or Decrease Spend Limit
Real Time
View Transactions
Cardholder Transactions
Real Time and Historical
Lock Card
Temporary Hold/Block to Prevent New Transactions
Real Time
Reset PIN
Reset PIN
Real Time
Replace Card
Mails Replacement Card (Same Card Number)
7-10 Business Days to Receive
Travel Plans
Domestic and International Travel Plans
Real Time
Close Card
Card Status Change to Closed
Real Time
Statements & Documents
View Monthly Cardholder Statements
Up to 12 Months Available
Paperless
Turn On/Off Paper Statements
Effective Next Statement Period
Best Practices
Maintain Current Employee Cardholder Information
Phone Numbers, Email Address, and Business Need for Company Credit Card and Monthly Spend Limit
Employee Termination [Voluntary or Involuntary]
Collect Credit Card from Employee
Notify Nicolet Bank to close Employee’s Business Credit Card
Contact Nicolet Bank at [email protected] with request to close Card for terminated Employee(s)
Employee Cardholder Spend Management Policy
Consider implementing Cardholder Spend Management policy to get the most out of your Company’s credit card spend
Goals: Drive Value and Efficiency, Lower Risk exposure, and Balance Spend Autonomy & Accountability
Please contact the Nicolet National Bank Credit Card Team for support on Business Credit Cards and the Nicolet Bank SpendTrack platform: [email protected] or 800.369.0226
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