Nicolet Bank SpendTrack® Digital Platform
Nicolet Bank Business Credit Cards feature the SpendTrack® Digital Platform where you can manage your Company Cardholders with ease.
- Real-time card controls for you, while your team is on the road: lock/unlock, spend limits, merchant restrictions, and more.
- Schedule Payments (One-Time and Automatic)
- View Company Balances, Transactions, Statements
- View & Redeem Reward Points
- Website and Mobile App Access
If you are having issues enrolling in SpendTrack, please contact [email protected].
Using the Nicolet Bank SpendTrack® Digital Platform
When you receive the physical cards, please review for accuracy and activate in SpendTrack or by calling the number on the back of the card.
Card Activation
To activate card in SpendTrack, choose card (three dots), select manage card, select activate card.
View Statements, Redeem uChoose Rewards Points and Make Payments
Nicolet Business Credit Cards feature consolidated billing, which means one (1) monthly payment is required due to satisfy all company cardholder transactions for the prior statement period.
| Payment Method | Allocation of Payment Amount | Cut Off Time |
|---|---|---|
| Pay to Control [Billed] Account | Full amount of Payment pays down Control Account Balance *Payments to Control Account does not reset Cardholder Monthly Balances/Limits | 4:00pm Central | 5:00pm Eastern [Monday – Friday] |
| One (1) Time Payments | Scheduled up to 30 Days in Advance | |
| AutoPay [Control Accounts Only] | AutoPay can be set up for: Statement Balance, Minimum Payment Due, Fixed Amount, or Current Day Balance AutoPay starts with following Payment Due Date as noted when setting up. Current Amount Due to be made via One Time Payment | |
| Pay to Employee Cardholder [SubAccount] | Payment(s) to specific Employee Cardholder(s) will reduce Employee Cardholder’s balance and free up available spend on date after Payment Posting date Payment(s) to Employee Cardholder(s) will also reduce Control Account Balance as of Payment Posting Date | 4:00pm Central Time [Monday – Friday] |
| One (1) Time Payments | Scheduled up to 30 Days in Advance |
Make a Payment
Payment options are available for individual accounts.
Navigation: Home page > Make a Payment.
- Select the payment date.
- Select the amount or enter a different amount.
- Select the payment account.
- Select the terms and conditions checkbox.
- Select Pay.
Manage your Cards
From the Homepage, scroll down to see cardholders, choose card (three dots), select manage card.
| Action | Description | Timing |
|---|---|---|
| Update Credit Limit | Increase or Decrease Spend Limit | Real Time |
| View Transactions | Cardholder Transactions | Real Time and Historical |
| Lock Card | Temporary Hold/Block to Prevent New Transactions | Real Time |
| Reset PIN | Reset PIN | Real Time |
| Replace Card | Mails Replacement Card (Same Card Number) | 7-10 Business Days to Receive |
| Travel Plans | Domestic and International Travel Plans | Real Time |
| Close Card | Card Status Change to Closed | Real Time |
| Statements & Documents | View Monthly Cardholder Statements | Up to 12 Months Available |
| Paperless | Turn On/Off Paper Statements | Effective Next Statement Period |
Best Practices
Maintain Current Employee Cardholder Information
- Phone Numbers, Email Address, and Business Need for Company Credit Card and Monthly Spend Limit
Employee Termination [Voluntary or Involuntary]
- Collect Credit Card from Employee
- Notify Nicolet Bank to close Employee’s Business Credit Card
- Contact Nicolet Bank at [email protected] with request to close Card for terminated Employee(s)
Employee Cardholder Spend Management Policy
- Consider implementing Cardholder Spend Management policy to get the most out of your Company’s credit card spend
- Goals: Drive Value and Efficiency, Lower Risk exposure, and Balance Spend Autonomy & Accountability
Please contact the Nicolet National Bank Credit Card Team for support on Business Credit Cards and the Nicolet Bank SpendTrack platform: [email protected] or 800.369.0226