FDIC-Insured - Backed by the full faith and credit of the U.S. Government
Home How do I report my card lost or stolen? (Credit Card)

How do I report my card lost or stolen?

1. If your card is stolen or lost, please call your banker or our Customer Service number at 1-800-369-0226, Monday – Friday, before 6:00 p.m. CT. You may also stop into your local branch and speak with a banker to turn off your card and get a new one.

2. If you need to report your card lost or stolen on a weekend or evening, call Card Services at 1-877-864-6525. Then contact your local branch during regular business hours to request a new card.

3. Log onto Nicolet Bank Digital via a web browser (Google Chrome, Microsoft Edge, etc.). Hover over cards select either personal or business depending on the card type. Select the correct card, Toggle Card to off

4. Log onto the Nicolet Bank Digital mobile app and select Cards. Once in Cards, swipe to your credit card, toggle Card to Off.

View All Frequently Asked Questions