Why are my Bill Pay payee names showing up differently in Nicolet Bank Digital?
Payee names that were previously entered as Notes are now displayed as Nicknames. The updated system offers expanded choices, allowing you to change to your preferred display name.
Desktop:
- Click on "Bill Pay" in the top navigation bar
- Click on Options under each Payee
- Choose "Account Information" on the left menu
- View and edit "Name" and "Nickname"
App:
- Transfer and Pay > Bill Pay > Payees
- Tap any Existing Payee
- Tap Edit in the top right corner
- View and edit "Name" and "Nickname"
Note: Users can either change the text within the Nickname field or delete the Nickname to display only the Name.
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